Iklangadget.com - Information about Gadget

My BlackBerry Storm review ended up a lot more lukewarm than I would have liked, because of one problem: bugs. RIM’s on top of the situation, though. They told us that the BlackBerry Storm would get an over-the-air software update “within weeks” to improve several aspects of the device - and I look forward to re-rating the phone when it does.

BlackBerries used to be known for their absolutely bulletproof reliability - they never shipped with bugs. But I think that RIM has now bit off more than they can chew. First with the BlackBerry Bold (if the fiasco where Orange took it off the shelves is to be believed), then with the BlackBerry Pearl Flip 8220, now with this device, they’ve let products out of the gate just a little bit - a few weeks - before they were 100% ready.

I have to believe that’s connected to the forking RIM OS platform. For years, they generally ran all of their devices on one OS and one platform. The Curve, Pearl and 8800 are actually all pretty much the same thing, and their software moved in lockstep. But now RIM has three platforms running in parallel: 4.5, for their older models; 4.6, for the Bold and Flip; and 4.7, for the Storm. Do they just not have the staff to QA all of those at once?

Senior Editor Wendy Sheehan pointed out to me that she thinks her iPhone is as buggy as our Storm was - it’s just that the iPhone’s bugs didn’t appear during the initial review period. That may be the case. I very much look forward to updating our review based on the new software build.

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